Responsible Gambling Policy

Commitment to Player Wellbeing

Clubhouse is dedicated to providing a safe and enjoyable environment for all players. We view gambling as a form of entertainment and believe it should remain that way. We provide resources and tools to help our Canadian members play within their means and recognize the signs of problematic behavior.

Age Restriction

Access to Clubhouse is strictly prohibited for anyone under the age of 18. We perform rigorous age verification checks. We advise parents and guardians to use filtering software to prevent minors from accessing gambling content on shared devices.

Self-Help Tools

We offer the following features to help you stay in control:

Deposit Limits: Set a maximum amount you can deposit over a day, week, or month.

Loss Limits: Cap the amount you are able to lose in a specified period.

Session Limits: Set a notification or automatic logout for your time spent playing.

Time-Outs: Briefly suspend your account for a period ranging from 24 hours to 6 weeks.

Self-Exclusion: A long-term commitment to close your account for 6 months or longer.

Identifying Warning Signs

Gambling should not be a primary source of income or an escape from emotional distress. Warning signs include:

Spending more money or time on gambling than intended.

Borrowing money or selling assets to fund play.

Neglecting family, work, or social obligations.

Feeling irritable when not gambling or when trying to stop.

Seeking Professional Support

If you feel that your gambling is becoming a problem, we recommend seeking help from professional organizations. Many independent groups in Canada provide confidential support, counseling, and guidance for individuals and their families.

Staff Training and Monitoring

Our team undergoes training to recognize patterns of problematic gambling. While we cannot guarantee the detection of all issues, we monitor account activity and may reach out to players to provide information on our responsible play tools.

Policy Updates

We continuously review our responsible gambling practices to align with industry standards and Canadian player safety requirements. Updates will be reflected on this page.